google part one

Monday, February 1, 2010

CC faq 2


Con..........2


How can I pay my monthly Credit Card bills?

There are many easy ways to pay your monthly Credit Card bill such as :

1- Through ATMsHDFC Bank account holders: All you have to do is walk in to any HDFC Bank ATM in India, at any time and transfer the bill amount from your savings or current account to your Credit Card account.

2- Through NetBankingIf you are registered for HDFC Bank's Netbanking facility, you can transfer the card bill amount from your savings or current account to the card account online.

3- VISA Money TransferVISA Credit Cardmembers can transfer funds from any Visa debit card within India at your own convenience through HDFC Bank's NetBanking facility. For details, click here

4- Standing InstructionsIf you have an account with HDFC Bank, you can instruct us in writing to automatically debit your bank account with either the minimum amount due or total amount due of your monthly outstanding on your Credit Card. Your account with HDFC Bank should be a sole account or a joint account with an 'any' or 'either' signing mandate.

5- National Electronic Funds Transfer (NEFT) Transfer funds from any other bank account to make your card payments.Credit will reflect within 1 working day.* Stop writing cheques now! * Credit is dependent on NEFT settlement schedule.


For details log on to http://www.rbi.org.in/scripts/FAQView.aspx?Id=60 6- Drop-box optionYou can also drop a local cheque, payable to HDFC Bank Card A/c followed by your 16-digit card number, at any one of our drop boxes located in ATMs and branches in your city. HDFC Bank has an extensive network of 750 branches and 1600 ATMs across India. 7- Over the counterWalk into any HDFC Bank branch and pay by cash. Please note: Cash payments at branches/ATMs will be charged cash processing fee of Rs.50/- per payment w.e.f 01/05/2007.

What should I do if I don't recognize a transaction on my statement?Report this instantly by:
Calling our 24-hour Customer Call Center OR
By filling up the Cardholder Dispute form. Click here with the required details and send it to us at HDFC BANK - Credit Cards Division,P.O. Box:8654, Thiruvanmiyur P.O.,Chennai 600 041

What should I do if I lose my card or it is stolen?If you happen to lose your Card, report it immediately to our 24-hour call centre. After reporting the loss, you carry zero liability on any fraudulent transactions on your card. This will help us to immediately block all transactions on your card and initiate the process to deliver a new card to you within the next 3 business days. Any fraudulent transactions after reporting the loss will be borne by us. If you happen to recover the card after having reported it lost, please do not use it. Cut it into 4 pieces, cut it especially through the magnetic strip at least once, and return it to us.

Apply Now

Just fill the Online Credit Card Application Form and our representative will get in touch with you shortly.

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